100% Money Back Guarantee

We know how important it is to feel confident when booking a tour—especially in a new country. That’s why at Bali Adventours, we proudly offer a 100% Money Back Guarantee on all of our tours.

We’re not just another tour company. We’re local hosts who genuinely care about your experience. If something goes wrong, we make it right.

What does our guarantee mean?

If for any reason you’re not happy with your tour experience, just let us know. Whether it’s a small issue or something bigger, we’ll do our best to fix it or give you a full refund—no drama, no complicated process.

How it works

1. Go on your tour – Enjoy the adventure and meet our local team.
2. Not satisfied? – Tell us what happened. We’re here to listen.
3. Request a refund – If we can’t fix the issue or you’re still unhappy, we’ll refund you 100%.

That’s it. Simple, honest, and stress-free.

Things to keep in mind

• You must contact us within 48 hours after your tour ends to be eligible for a refund.
• Our guarantee does not cover late arrivals, no-shows, or last-minute cancellations (within 24 hours of the tour start time).
• We may ask for a brief explanation so we can learn and improve—but you won’t need to “prove” anything.
• Refunds are processed back to your original payment method.

Why do we do this?

Because we care. We want every guest to feel safe, happy, and well taken care of. We’re proud locals who believe in sharing the best of Bali, and if you’re not smiling at the end of your tour, we haven’t done our job.

Have questions?

Email us anytime at [email protected] – we’re here for you before, during, and after your trip.